Shipping policy

Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Shipping payment is collected at the time of purchase and reflects the final shipping cost.

Transit Time Domestically

Domestic shipments generally take between 1 to 7 days in transit.

Dispatch Time

Orders are typically dispatched within 2 business days after payment is received.

Change of Delivery Address

We can update the delivery address at any time before your order has been dispatched. Please contact us promptly if you need to request a change.

Process for Parcel Damaged In-Transit

If your parcel is damaged during transit, we will process a refund or replacement once the courier has completed their investigation.

Process for Parcel Lost In-Transit

If your parcel is lost during transit, we will issue a refund or replacement after the courier confirms the loss through their investigation.