Refund Policy

We offer a 30-day return policy, giving you 30 days from receiving your item to request a return.

To qualify for a return, your item must be in its original condition: unused, unworn, with tags, and in the original packaging. A receipt or proof of purchase is also required.

To start a return, please contact us at support@chewsfordogs.com.

If your return is approved, we’ll provide a return shipping label and instructions on how to send the package. Items returned without prior authorization will not be accepted.

For any return-related questions, feel free to reach out to us at support@chewsfordogs.com.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will work with you to resolve the issue.

Exceptions / Non-Returnable Items

Some items cannot be returned, including perishable goods (such as food or plants), custom products (such as personalized items), and personal care goods. Returns are also not accepted for hazardous materials, flammable liquids, or gases. If you have questions about a specific item, please contact us.

We cannot accept returns on sale items or gift cards.

Exchanges

The quickest way to get what you want is to return the item and place a new order once the return is accepted.

Refunds

We will inform you once we receive and inspect your return. If approved, your refund will be processed to your original payment method within 10 business days. Please note it may take additional time for your bank or credit card company to post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at support@chewsfordogs.com.